Shipping Policy

Effective Date: January 2, 2025

At Pulsex.site, we want to ensure that your products arrive in a timely and secure manner. Our Shipping Policy outlines the various shipping options, costs, and delivery times available for your order. We strive to offer transparent and reliable shipping services to all our customers.

1. Introduction to Shipping Policy

This Shipping Policy explains how we manage shipping, delivery times, costs, and responsibilities. When placing an order with Pulsex.site, you agree to the shipping terms and conditions outlined here.

2. Shipping Methods and Costs

We offer a variety of shipping options to meet your needs, whether you’re looking for budget-friendly or expedited delivery.

  • Standard Shipping: Our standard shipping service is the most affordable option, and it typically takes 5-7 business days for domestic orders to arrive. International shipping times may vary based on your location.

  • Expedited Shipping: For faster delivery, we offer expedited shipping options. These services typically deliver within 2-3 business days for domestic orders.

  • International Shipping: We offer international shipping to select countries. Delivery times for international orders vary depending on the destination and the shipping method selected.

  • Shipping Fees: Shipping costs are calculated at checkout based on the weight of your order and your delivery location. If your order qualifies for free shipping, you will see this discount applied during checkout.

3. Shipping Locations

  • Domestic Shipping (United States): We ship to all states within the United States. Some remote areas may have longer delivery times. Please note that we currently only ship to U.S. territories and APO/FPO addresses.

  • International Shipping: We ship internationally to select countries. Shipping charges for international orders vary depending on the destination. If your country is not listed as an eligible shipping location at checkout, please contact us to inquire about the possibility of shipping to your area.

4. Order Processing and Shipping Time

  • Order Processing Time: After placing an order, please allow 1-2 business days for us to process and prepare your items for shipping. Once your order has been shipped, you will receive a notification with tracking information.

  • Delivery Time: Delivery times vary based on your location and the shipping method you choose. For domestic orders, delivery typically occurs within 5-7 business days for standard shipping and 2-3 business days for expedited shipping. International shipping may take longer, depending on the destination country.

5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor your package’s progress through the carrier’s website.

6. Shipping Delays

While we strive to ensure timely deliveries, there are occasional delays due to factors such as weather, holidays, or carrier issues. We are not responsible for delays caused by third-party shipping carriers.

  • Customs and Duties (International Orders): For international orders, customs fees, import duties, and taxes may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the shipping cost.

7. Lost or Damaged Packages

  • Lost Packages: If your package is lost in transit, please contact our customer support team immediately. We will work with the carrier to investigate the issue and resolve it.

  • Damaged Packages: If your order arrives damaged, please contact us within 5 business days of receiving the package. We will assist you with filing a claim with the carrier and arranging a replacement or refund.

8. Customer Support

For any questions related to shipping, including delivery issues, tracking, or any other concerns, feel free to contact us:

9. Modifications to Shipping Policy

We may update or modify this Shipping Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically for any updates.